Letter for Complaining After a Purchase :



This Letter for Complaining After a Purchase should be written in The Letter-Pad of the Company.


From :

The Sender's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : sendersname@companywebsite.com


Date :


Reference :


TO :

Addressee's Name,
Designation,
The Company's Name,
Full Address with Phone Number.



Subject :


Dear ____,


On (date), I (bought, leased, rented, or had repaired) a (name ofthe product, with serial or model number or service performed)at (location, date and other important details of the transaction).


state problem


Unfortunately, your product (or service) has not performed well(or the service was inadequate) because (state the problem). Iam disappointed because (explain the problem: for example, theproduct does not work properly, the service was not performedcorrectly, I was billed the wrong amount, something was notdisclosed clearly or was misrepresented, etc.).


To resolve the problem, I would appreciate your (state thespecific action you want - money back, charge card credit, repair, exchange, etc.) Enclosed are copies (do not send originals) of my records (include copies of receipts, guarantees, warranties, canceled checks, contracts, model and serial numbers, and any other documents).


I look forward to your reply and a resolution to my problem, andwill wait until (set a reasonable time limit) before seeking helpfrom my local or national consumer protection agency and filing acomplaint about your business with the Better Business Bureau.Please contact me at the above address or by phone at (daytimephone number with area code).


Thanking you.


Yours Sincerely,


(The Sender's Signature)

The Sender's Name

Enc :

NOTE :


This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.


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Letter for Complaining After a Purchase
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