Letter for Customer Satisfaction :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Thank you for your letter regarding the arrival of your damaged scuba tank. I am glad to know you were pleased with the rest of your Aquatech gear.
Tank Uno is one of our most popular models you made a good choice. This tank is also one of our more lightweight styles.
Shipment is not usually a problem, but occasional accidents do happen with lighter equipment. Let me assure you, we will senda brand-new oxygen unit (at no extra charge) to replace your damaged one. It should reach you in 8 to 10 working days, and I trust it will arrive in perfect condition. We aregoing to greater lengths to have it wrapped extra securely this time.
Call with any questions. Customer satisfaction is my main goal. I hope you enjoy diving with Aquatech. We want to be your scuba supplier for life.
(The Sender's Signature)
The Sender's Name
Letter for Customer Satisfaction
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