Letter of Apologize for Incomplete Order :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Thanks for your thoughtful December 16th letter. It's customers like you who help ensure our standard of excellence.
I apologize for your incomplete order. When you asked for the Sound Package, you actually meant that you wanted to receive our special Sound Package II, as advertised in the newspaper. With the Sound Package II, we promised to provide you with twofree Holt brand office intercom devices. The Sound Package does not include the free gift you were anticipating.
Your Holt brand office intercom system is enclosed. Thanks again for being a supportive consumer. Call me with any questions.
(The Sender's Signature)
The Sender's Name
Letter of Apologize for Incomplete Order
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