Letter of Apology after Cancellation of Order :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : firstname.lastname@example.org
The Company's Name,
Full Address with Phone Number.
This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for canceling your purchase order #_______.
I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.
As one of our valued customers, your satisfaction is one of our primary concerns. Please accept our apology.
(The Sender's Signature)
The Sender's Name
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
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Letter of Apology after Cancellation of Order
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