Letter of Apology for Excess Shipment of Merchandise



Letter of Apology for Excess Shipment of Merchandise :




This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Please accept our apology for having shipped merchandise in excess of your purchase order.


We have made an adjustment in your account to reflect this error and have arranged for [delivery service] to pick up the excess merchandise on [date] .


We are sorry for the inconvenience this has caused you and are most appreciative of your cooperation and understanding in this matter. Thank you for your recent order.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :







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Letter of Apology for Excess Shipment of Merchandise
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