Letter of Apology for Inconvenience :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
I'm afraid the Harmon Factory Outlet no longer carries the Zena speakers and headphones you requested. All Zena stereo equipment was discontinued at the end of 2006, and Harmon continues to carry only Zena telephones and television sets.
I apologize for any inconvenience. Let me suggest the Ficher headphones and speakers they are certainly compatible with your Zena CD and cassette player. We currently have plenty of Ficher merchandise in stock. In my long experience with electronics and sound equipment, I have found the Ficher brand to be one of myfavorites. It's comparable in price to the Zena gear but lasts a bit longer generally.
Call me at 98822-34447 if you would like to order.
(The Sender's Signature)
The Sender's Name
Letter of Apology for Inconvenience
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