Letter of Appreciation for Patience during Difficult Time :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
We received your order #556688 (dated April 22) for assorted office supplies but regret to say that we cannot fill it by your requested ship date of May 1.
Unfortunately, fire last week destroyed most of our inventory. Because we have had some delays in our insurance settlement and were in the process of moving into a new warehouse when the fire occurred, we have temporarily closed our office for 30 days toallow time to restock and to relocate our offices and warehouse.
Therefore, we are returning your check with this letter. If you find you can wait for 30 days on this order, please let us know and we will be happy to ship your merchandise at the low prices you've come to expect from us.
We've also enclosed a new catalog that had just been completed and was still sitting in the printer's office the day of the fire. We hope you'll find other supplies you need toorder when we reopen.
We appreciate your patience during this difficult time for us.
Thank you for your patronage through the years.
(The Sender's Signature)
The Sender's Name
Letter of Appreciation for Patience during Difficult Time
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