Letter of Complaint about Inaccessible Information :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : firstname.lastname@example.org
The Company's Name,
Full Address with Phone Number.
On (date), I (bought, leased, rented, or tried to use) a (name ofthe product, with serial / model number, or name of the service)at (name of store, location, date and other important details ofthe transaction).
Unfortunately, your product (or service) is not accessible to me.(If you wish, include a short statement about your disability,focusing on difficulties you have with products rather than amedical diagnosis.) I am disappointed because I cannot use(name the feature or function causing the problem) because(describe what happens or does not happen). Because yourproduct (or service) is inaccessible, I cannot (describe how theproduct's inaccessibility affects your ability to work, to participate in the community, or to contribute to family life).
To resolve the problem, I would appreciate your (state thespecific action you want - money back, charge card credit, repairor modification, exchange, etc.) Enclosed are copies (do not sendoriginals) of my records (include receipts, guarantees,warranties, canceled checks, contracts, model and serialnumbers, and any other documents).
[If applicable...] Certain laws and regulations require productslike yours to be accessible to and usable by people withdisabilities. (If you know them, list the laws that may beviolated.) I will wait until (set a time limit) before seekingadditional help from a disability rights / protection and advocacy organization.
Please contact me at the above address or by phone at (homeand/or office numbers with area code). I look forward to yourreply and to a resolution to my accessibility problem.
(The Sender's Signature)
The Sender's Name
This is a typical Letter of Complaint about Inaccessible Information. You have to add your company's name with full address.
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Letter of Complaint about Inaccessible Information
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