Letter of Complaint about The Faulty Product :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : email@example.com
The Company's Name,
Full Address with Phone Number.
On [date], I [bought, leased, rented, or had repaired] a [name ofthe product, with serial or model number or service performed]at [location, date and other important details of the transaction].
Unfortunately, your product [or service] has not performed well[or the service was inadequate] because [state the problem]. Iam disappointed because [explain the problem: for example, theproduct does not work properly, the service was not performedcorrectly, I was billed the wrong amount, something was notdisclosed clearly or was misrepresented, etc.].
To resolve the problem, I would appreciate your [state thespecific action you want - money back, charge card credit, repair, exchange, etc.] Enclosed are copies [do not send originals] of my records [include receipts, guarantees, warranties, canceled checks, contracts, model and serial numbers, and any other documents].
I look forward to your reply and a resolution to my problem, andwill wait until [set a time limit] before seeking help from aconsumer protection agency or the Better Business Bureau.Please contact me at the above address or by phone at [homeand/or office numbers with area code].
(The Sender's Signature)
The Sender's Name
NOTE : Allow time for action and dont forget to state how you can be reached. Keep all copies of your letter, fax or e-mail, and all related documents.
This is a typical Letter of Complaint about The Faulty Product. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
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Letter of Complaint about The Faulty Product
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