This is a sample Letter of Complaint about defective materials.
ABC LIMITEDEXPORTS AND IMPORTS
32, Neil Crescendo Street
SYDNEY – 2003
3rd July 2000
Gulabchand Trading Agency,
16, Akbar Khan road,
NEW DELHI – 110 053.
Attn : Mr. S. Subash Partner
Sub : rugs
Ref : Our Order No. GTA/RUG/32 dated 5th March 2000
This refers to your recent despatch of 100 rugs covered in our above order. On opening the case, to our disappointment, we noticed that 5 pieces are of poor quality with small holes sporadically spread out.
In the past we have been getting quality product from you and hence we are shocked in this instances.
Enclosed is our Debit Note No.22 dated 2nd July for US$ 100 being the cost of the rejected goods. Please send your cheque. On receipt of the same, we will return the rejected material. All the consequent expenses will be to your account.
Looking forward to your immediate response.
For ABC LIMITED
(GEORGE K. WILKINSON)
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