Letter of Complaint about defective materials

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This is a sample Letter of Complaint about defective materials.


ABC LIMITED

EXPORTS AND IMPORTS
32, Neil Crescendo Street
SYDNEY – 2003
AUSTRALIA



3rd July 2000


To :

Gulabchand Trading Agency,
16, Akbar Khan road,
NEW DELHI – 110 053.


Attn : Mr. S. Subash Partner


Dear Sirs,


Sub : rugs


Ref : Our Order No. GTA/RUG/32 dated 5th March 2000


This refers to your recent despatch of 100 rugs covered in our above order. On opening the case, to our disappointment, we noticed that 5 pieces are of poor quality with small holes sporadically spread out.


In the past we have been getting quality product from you and hence we are shocked in this instances.


Enclosed is our Debit Note No.22 dated 2nd July for US$ 100 being the cost of the rejected goods. Please send your cheque. On receipt of the same, we will return the rejected material. All the consequent expenses will be to your account.


Looking forward to your immediate response.


Yours faithfully,


For ABC LIMITED


(GEORGE K. WILKINSON)

PURCHASE MANAGER



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