Letter of Complaints against Food Adulteration

Letter of Complaints against Food Adulteration :

D-52 Haus Khas,
New Delhi – 110016.

28th April - 2009

To :

The Court of the Consumer Redressal Forum,
Tis Hazari,
New Delhi.


I beg to state that on 13th April 2009, I visited the Madhav Nagar Super Bazaar to make my usual monthly purchases of victuals, provisions and some appliances.

I made a total purchase for Rs. 2058, made the payment and left the bazaar with the rations and the bill.

On inspection at home, I found that three packets of arhar pulse bought at the said Super-bazaar contained worms and were in a very bad condition. I immediately returned to the manager of the Super-bazaar and requested him to exchange the pulse for some other items or to refund the amount of Rs. 208 to me. He not only refused to refund or exchange the items, but rebuffed me by saying that customers bought things at their own risk.

Kindly adjudicate so as to have not only the amount and damage refunded to me, but also the transport amount for going to the bazaar and returning home (Rs. 105) by three-wheeler.

Thanking you.

Yours Sincerely,

Ms. Shakuntala Devi

Letter of Complaints against Food Adulteration

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