Letter of Dissatisfaction with Product

Letter of Dissatisfaction with Product :

This Letter should be written in The Letter-Pad of the Company.

From :

The Sender's Name,
Door Number and Street's Name,
Area Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : sendersname@companywebsite.com

Date :

Reference :

TO :

Addressee's Name,
The Company's Name,
Full Address with Phone Number.

Subject :

Dear Sir,

I have just received your [PRODUCT(S)] which weordered on [DATE - a copy of the sales receipt is enclosed).

Although I'm certain you have a fine line of products, I regret that [STATE NATURE OF DISSATISFACTION].

This software did not meet my expectations. Because our administrative staff is not highlytrained in the use of computers, they were unable to operate the software in a manner faster or more economical than the current software we use.

Since I know of your good reputation for customer satisfaction, I am confident you will process our return at your earliest convenience. [STATE HOW PRODUCT(S) WILL BE RETURNED].

I have enclosed your software and documentation package.


Please forward a refund check to us at your earliestconvenience.

Thank you for the opportunity to try your product. We look forward to the possibility of doing business with you in the future.

Yours Sincerely,

(The Sender's Signature)

The Sender's Name


Letter of Dissatisfaction with Product

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