Letter of Promises to Deliver Delicate Goods in Flawless Condition :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
We are sorry you had to return your Preston Mint Ladies of the French Revolution figurine collection how terrible that one of the ladies was beheaded during UPS shipping! It seems the unusually cold weather caused the figurine to crack. Preston Mintpromises to deliver our delicate goods in flawless condition, and we will keep our word.
I am sending you a replacement set of Ladies and a complimentary Rousseau figurine as a thank you for your kind patronage. Your satisfaction is important to us.
Please continue to rely on the Preston Mint, where we make art for history's sake.
(The Sender's Signature)
The Sender's Name
Letter of Promises to Deliver Delicate Goods in Flawless Condition
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