Letter of Refund for Wrong Product :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : email@example.com
The Company's Name,
Full Address with Phone Number.
We are in receipt of your letter regarding the merchandise purchased _____ (time) and then returned. You noted in your letter that one of our store associates had made a mistake and you received the incorrect package. As you can imagine, we deal in a high volume of sales. Therefore, occasional errors such as the one you experienced do occur. However, we are proud of the fact that these errors are few and far between in number.
We are enclosing a check for the full amount of your purchase. Your patronage is highly valued. Please drop in again and let us see that your next purchase is handled correctly.
(The Sender's Signature)
The Sender's Name
This is a typical letter. You have to add your company's name with full address. And the receiver's name and full address also should be added in the place allotted for that purpose. Without those primary details no letter carries any significance. So, you are requested to provide all those important details. Failing which the letter will make a wrong impression about your company and you among the receivers of your letters. This is the most unwanted attitude on your side in dealing with the clients who are the most valued assets of any business organisation. If necessary, leave those spaces blank.
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Letter of Refund for Wrong Product
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