Letter of Second Request for Correction of Billing Error



Letter of Second Request for Correction of Billing Error :




This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


I received your letter, of [date] , in which you state that your records indicate my present balance owing is $ XXXX.


As of March 30th, I did, in fact, have an outstanding balance of $ XXXX. On April 5th, I mailed a check to the store in the amount of $ XXXX. When this payment failed to appear as a credit on my April 30th bill, I telephoned the credit office and spoke with a young woman who, after locating a record of the payment, assured me that the credit would appear on the May 30th bill.


I am enclosing a xerox copy of my cancelled check dated April 5th. I shall appreciate your prompt efforts in correcting this error in my account as soon as possible. Thank you for your early attention to this matter.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :







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Letter of Second Request for Correction of Billing Error
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