Letter of Thanks for Inquiry about Return Policy



Letter of Thanks for Inquiry about Return Policy :



This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Thank you for your inquiry about GeoDesigns return policy. We regret the planter you ordered did not meet your expectations. With our return policy there should be no problem returning the planter for a full refund.


GeoDesigns products are sold on a 60-day no risk policy. If for any reason you are unsatisfied with one of our products, we will give you a full refund within 60 days of your purchase.


The procedure to return your planter is easy. Simply call our customer service department at (020)2555-2975. Give your order number to the customer service representative, and he will give you a return authorization number. Include that number when you ship the item back to us. We will send you a check to cover the shipping cost or credit your account for a future purchase. Let us know how which you would prefer.


Again, we are sorry you were not satisfied with your planter. We hope you will give us another opportunity to provide you with our quality products.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :




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Letter of Thanks for Inquiry about Return Policy
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