Letter to Appreciate Perseverance in Settling Matter



Letter to Appreciate Perseverance in Settling Matter :




This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


After reading your letter of [date] , I can thoroughly understand why you are running out of patience.


While it would be easy to place the blame on our computer, this poor fellow has received enough abuse since joining our firm. After all, he only follows the orders that are given to him. Therefore, please accept my apology for the delay in refunding your money for [basis of adjustment]


Our bookkeeping department has been instructed to issue a check to you at once, which you should be receiving within a few days.


I am grateful that your letter was brought to my attention and I appreciate your perseverance in settling this matter. Once again, I am very sorry for the inconvenience this has caused you.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :







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Letter to Appreciate Perseverance in Settling Matter
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