Letter to Appreciate Understanding :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
We are sorry Summit Florist lost long distance service for three days. As you probably know, most of the Northwest experienced a loss of electrical power last month. Because we didn't anticipate such a mass outage, we did not have enough power sources in place to keep our system in operation. Since then, we have installed a network of backup generators that will allow continued service in case of power failure.
Summit Florists is a valued customer, and National Telephone is dedicated to providing you the highest level of service possible. We appreciate your understanding.
(The Sender's Signature)
The Sender's Name
Letter to Appreciate Understanding
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