Letter to Cancel Order for Wrong Items Shipped :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : firstname.lastname@example.org
The Company's Name,
Full Address with Phone Number.
I'm afraid there has been a slight error on our shipment.Instead of [REQUESTED PROCUTS], we received a shipment on[DATE] of [SHIPMENT]. Enclosed, pleased find [SUPPORTING DOCUMENT ENCLOSURES] confirming our order. Please check your records to determine whether I am mistaken.
Unfortunately, I must request that our order be canceled.
The time required to re-ship our order will significantly delay our schedule. Accordingly, we have arranged for our painters to provide the drywall through their suppliers.]
STATE WHAT WILL OR HAS BEEN DONE WITH CURRENT SHIPMENT.
Your trucks have taken the original shipment back to your premises.
I regret that we were unable to complete the order. As I am certain this is an isolated incident, however, I look forward to continued business with you in the future.
(The Sender's Signature)
The Sender's Name
Letter to Cancel Order for Wrong Items Shipped
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