Letter to Say Sorry for Embarrassment and Inconvenience



Letter to Say Sorry for Embarrassment and Inconvenience :



This letter should be typed in the official letter-head of the company.

The Company's Name

Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXX
Phone Number : 0000 - 123456789


TO :

The Receiver's Name,
Door Number and Street's Name,
Area Name,
City.
Postal Code : XXXXXXX


Date :


Reference :


Dear _____________,


Thank you for your letter describing the employee behavior you encountered on three different visits to our store. There are no excuses for treating customers with less than perfect courtesy.


We are looking into the situation and will let you know what we find. In the meantime, we are sorry for any embarrassment or inconvenience this may have caused you.


Please come back to our stores again to experience our changes.


Yours Sincerely,


(The Sender's Signature)


The Sender's Name


Enc. :


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Letter to Say Sorry for Embarrassment and Inconvenience
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