Memorandum Regarding Speedy Recovery from Trouble



Memorandum Regarding Speedy Recovery from Trouble :




This Memorandum should be typed in the official letter-head of the company.


TO :


FROM :


DATE :


SUBJECT : Speedy Recovery from Trouble


The loan staff of First City Bank is an enduring group. Let me take this moment to thank you for your kind patience these last two weeks, as our board of directors voted on loan policy changes. I know you experienced some frustration dealing with customers, on the telephone and in person, who wanted answers to questions about the changes. Thanks to your calm, cool, and collected team, we weathered the storm.


I’m happy to say the new loan contracts are completed, and you may start implementing the changes Monday, September 5. Again, I appreciate your endurance and die-hard commitment to customer service. That’s one important thing that makes First City a great place to do business.




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Memorandum Regarding Speedy Recovery from Trouble
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