Postponement Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Glamour Floors works hard to efficiently and correctly fill every order we receive, but our high demand for orders means that mistakes sometimes occur.
You ordered the designer Pink Taffeta carpet; however, we have sold out of stock in this color. The Plumb Lace carpet you received was sent out by mistake.
I am sorry for this inconvenience. If you would like to keep the Plumb Lace designer carpet, please do so at half price.
Otherwise, I will refund your money completely. Also, I have enclosed some information about our latest line of carpeting.
Thank you for your patience during this mix-up. We appreciate your business.
(The Sender's Signature)
The Sender's Name
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