Quality System Continuous Improvement :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Reference : Quality System Continuous Improvement
Your recent suggestion for improvement has been reviewed by those responsible for the area concerned. As a result of this review, it has been decided to [ summarise action ]. It is hoped that this will make a significant improvement to [ describe activity being improved ].
Your suggestion will also be included amongst those considered for the "Improvement of the year" award. I wish you good luck for that and thank you again for taking the time to put your idea forward.
If you have any further suggestions for improvement, please feel free to contact me at any time.
(The Sender's Signature)
The Sender's Name
Quality System Continuous Improvement
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