Quality System Continuous Improvement :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Reference : Quality System Continuous Improvement
Your recent suggestion for improvement has been reviewed by those responsible for the area concerned. Following this review, it has been decided not to implement your suggestion at this stage.
The reason given for this decision is [ reason ]. However, your suggestion will remain on the database, and may be reviewed again at some stage in the future.
I would like to thank you again for taking the time to put your suggestion forward.
If you have any further suggestions for improvement, please feel free to contact me at any time.
(The Sender's Signature)
The Sender's Name
Quality System Continuous Improvement
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