Reconsideration Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
As you requested, the Bug Master sprayed your house extensively last week. This service involves three powerful kinds of insecticide, and it takes our exterminator approximately three hours to complete the job. I hope you are pleased with the service provided.
The Bug Master representative who sprayed your home reported back to our office that you had been promised a price of only Rs.3000 by one of our customer service technicians. The normal price for this service is Rs.5500. We have never offered ourmost comprehensive service at such a low priceif we did, we would be out of business.
Because of this honest misunderstanding, we are willing to give you a significant discount of 25 percent off the original price of the service. You will see on the enclosed bill that you are only being charged Rs.2000.
(The Sender's Signature)
The Sender's Name
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