Refusal Letter :
This letter should be typed in the official letter-head of the company.
The Company's NameDoor Number and Street's Name,
Postal Code : XXXXXX
Phone Number : 0000 - 123456789
The Receiver's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
We noticed an error in the last bill we sent for your rent-to-own CD player. As you know, we send you a bill every three months for Rs.40. Your most recent bill requests a payment of Rs.2400. I'm sure you understand this was a misprint; we are correcting our records.
We apologize for the confusion. Little Rock Rent-to-Own prides itself on quality customer service. If you have questions at any time, we would be delighted to hear from you.
(The Sender's Signature)
The Sender's Name
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