Reply to The Letter of Complaints against Bad Television Reception

Reply to The Letter of Complaints against Bad Television Reception :

Sales Manager,

9th October - 2009

Dear Mr. Ali,

From your description, it seems there is a minor fault of adjustment in one of the internal knobs of the T.V. set. Since the Bonito is made to international specifications, there is a spectrum of adjustments built in to satisfy diverse international transmission systems and electricity. Our man will be at your place at 10 a.m. sharp on the coming Sunday. Kindly be there to allow him to attend to your set.

Our products go through very strict quality control before being put in show rooms. Nevertheless should a serious problem exist, we shall replace it on your producing the guarantee card.Thanking you and assuring you of our services.

Yours sincerely,


Reply to The Letter of Complaints against Bad Television Reception

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