Reply to The Letter of Complaints against Overcharging of Electricity Bill




Reply to The Letter of Complaints against Overcharging of Electricity Bill :





SDO Electricity,
Dhanbad.


9th March - 2009


Sir,


I have received your complaint and passed it on to our complaints section with instructions to rectify the error and issue a revised bill to you. No penalty whatsoever shall be charged. Kindly forgive us for the error caused by wrong entry into the computer. Since the computer is recently introduced to our office, Our staff are still a bit unaccustomed to it.


With due apologies.


Yours Sincerely,


Praveen Mahto





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