Request-Letter for Banking and Credit Cards :
This Letter should be written in The Letter-Pad of the Company.
The Sender's Name,
Door Number and Street's Name,
Postal Code : XXXXXXX
Phone Number : 0000 - 123456789
E-mail ID : email@example.com
The Company's Name,
Full Address with Phone Number.
As required by law, I am notifying you that the charge of $54.39 made on July 19 - 2007 to my Citibank Card 3444 3334 3334 3334 was a duplication and should be removed.
Thank you for your continued good service!
We love our Citibank Card and your fine service. We are therefore sorry to have to disturb you with this matter.
(The Sender's Signature)
The Sender's Name
Please remove the late fee from my latest credit card bill on Citibank Account 3334 3334 3334 3334, under my name, because I have not been late before and my check was sent on time but delayed in posting.
We would really appreciate your help on this matter. And we hope you can resolve it in our favor as you have helped us on so many other matters in the past!
In both letters a little pleasantry lightens up the letters. In the gray area of should they or shouldnt they eliminate your late charge, the customer service people have a lot of flexibility.
If you are nice, they are more apt to side with you, as we have said so many other times in this document. If not, your request is apt to get put into the old nasty B pile.
Request-Letter for Banking and Credit Cards
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