Strategy for Handling Collections and Complaints



Strategy for Handling Collections and Complaints :




Sell Satisfactionis the king.


SUCCESS in selling doesn’t simply mean goods sold.


It means customer satisfied.


It means bills paid outside of court and complaints handled on square deal principles.


It means treating a man after you sell him as well as you do before.


Irritating back talk and aggravating threats never got a good-will settlement nor brought back a disappointed customer.


A CHIP-ON-THESHOULDER attitude drives trade away.


But courtesy, tact, open-minded fairness - disarm antagonism, melt opposition, bring back business.


Be fair.


Aim to sell satisfaction and your goods will sell themselves.

















Related Links :





Collection Correspondence - 1
Collection Correspondence - 2
Collection Correspondence - 3
Collection Correspondence - 4
Collection Correspondence - 5
Collection Correspondence - 6
Collection Correspondence - 7
Collection Correspondence - 8
Collection Correspondence - 9
An Example of A Good First Collection Letter
The Deceptive Aggregate



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Strategy for Handling Collections and Complaints
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