Tips To Write A Good Complaint Letter

Tips To Write A Good Complaint Letter :

Here are some tips to write a good complaint letter.

Be brief.

Keep your letter to one page and write short paragraphs rather than long ones.

Be honest and straightforward and include sufficient detail to back up your claim and to show that you have thoroughly researched the subject.

Keep your letter concise and professional.

Maintain a firm but respectful tone and avoid aggressive, accusing language.

Send only photocopies of receipts and other documents and retain all originals.

Keep a copy of the letter for your records.

If a company has repeatedly given you bad service and refuses to correct the situation and you feel that your only recourse is to pursue legal action, voice your feelings in a tactful but firm way.

Use phrases like...

1. I am forced to take legal action……..

2. I am compelled to move the court with…………

3. I am sure you would not like that I take the matter up to higher…………..

If your letter focuses on a single individual, avoid making generalizations about the company or organization.

If you need to make a complaint to or about people that you will still have contact with on a regular basis, your letter needs to accomplish its purpose without destroying the relationship.

Include your contact information (name, address, phone number, and e-mail address), if desired, so that the person(s) can reach you to discuss any questions or concerns.

If two or three complaint letters do not resolve the problem, send one to the president or CEO of the company or entity.

Tips To Write A Good Complaint Letter

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