Letter to Resolve Misunderstanding



Letter to Resolve Misunderstanding :






Letter of Request to Advertising Firm Regarding Advertising Rates :

Dear Mr. / Mrs…...,

Our firm manufactures [type of products]. We are interested in investigating the possibility of national advertising.

We would be very appreciative if you would provide us with your rates and any demographic information you may have on potential users for our products which we feel primarily fall into the following category.

Sex and marital status

Age range

Other characteristics

Thank you for your prompt attention to our request. We will be looking forward to hearing from you.




Letter of Request to Contractor for References :

Dear Mr. / Mrs……,

In order to help us assess your firm's ability to meet our requirements, we are asking that you provide us with a list of firms where you have completed installation.

In addition to the name of the user company, would you please identify the plant and location where the product is in service and the quantity of products furnished. If there is someone in particular we should contact, that information would be helpful.

Thank you for your cooperation in this matter.




Letter of Request to Employee to Attend Seminar or Meeting :

Dear Mr. / Mrs…..,

A seminar is being held at the [location] on [date] at [time] on [subject of meeting]. It is being conducted by [name of company or individual] and should be very informative.

We are strongly recommending that every member of the sales force attend this seminar and we will, of course, pay the entrance fees for all those attending.

I would appreciate it if you would encourage everyone to go and provide me with the names of those who will be attending no later than [date].




Letter of Request to Job Placement Agency for Prospective Applicants :

Dear Mr. / Mrs…..,

Our firm has an opening in our [specify] department for a [position]. This will be a permanent position and the applicant must have the following qualifications.

1.

2.

3.

Starting salary is [amount or dependent on applicant's qualifications] and the working hours are from [time] to [time], Monday through Friday.

Thank you for your assistance. If you require any additional information please contact [individual].

We are an equal opportunity employer.




Letter to Resolve Misunderstanding :

Dear Mr. / Mrs……,

After some investigation, I believe that we have found the source of the problem that led us to our misunderstanding on [date]. When we received your purchase order for [quantity, product], we were unable to fill the order for immediate delivery due to [explanation for delay in delivery]. Our letter informing you of this delay and requesting your instructions was mailed to you on [date]. We did not receive a reply and proceeded to send a follow-up letter to you on [date].

We have been able to make delivery to you since the [date]…but felt that since you had emphasized "for immediate delivery" on your purchase order, we should wait for your authorization before shipping.

I can easily understand why you were so upset with us [day] if no one made you aware of our correspondence. We have always appreciated having you as a customer and hope that we can continue to provide you with our products in the future.




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