Vice President - Administration
1313 Hammerville Drive
Clark, New Jersey 07066
Dear Mr. Young,
As an experienced customer service manager, I am interested in bringing my skill and energy to Handy-Wrench, Inc. Let me tell you what I can contribute to your firm.
Experience : Dealt with the stress of satisfying corporate customers whose business is critical to the profitability of my current employer.
Entciency : Because of my organizational ability, customers usually had a response to their inquiries within the hour.
Problem solving : In many cases, solved customer problems without taking time from line managers.
Communication : Wrote reports for management summarizing customer concerns and suggesting possible solutions.
Product knowledge : Mastered the intricacies of computer products and applications within weeks. Remain current with new developments in the field.
A position in customer service with Handy-Wrench would be very attractive to me. I enjoy this field because of its daily challenges and its importance to the company's success. Handy-Wrench is especially appealing to me because of my interest in the "Tool Designed for Today" approach your annual report discusses.
My resume is enclosed. I will call you next week to see if a brief meeting can be arranged.