Thanking A Customer

Thanking A Customer :

Thank You Letters

There are three important Thank You letters we will discuss here.

1. Thanking someone for a business favor

2. Thanking a customer(s)

3. Follow-Up from an Interview

Thanking Someone for A Business Favor

When a friend does you a business favor, the least you could do is write a thank you letter. You should use a good quality paper when writing to thank someone for a business favor. Depending on the nature of the favor, you may wish to consider buying the person a gift as well.

If they could take the time to give you advice, leads or information, you should take the time to let them know how you appreciate it and how it turned out. Do this and the favors will continue to come. Don't and they may think twice about doing you another favor. Based on the level of contact and the assistance given, respond in kind.

Here is a sample.


Dear Mr. Don Vito Corleone,

Thank you for your help in our acquisition of the Coppola winery. As a company that prides itself on customer satisfaction, we will ensure that the quality of the Coppola wine remains at the highest standards.

We are forever in your debt. If we can ever return the favor, let us know.

As a small token of appreciation, we have shipped a case of our finest wines to your residence. You should receive it sometime next week.



Thanking A Customer

One funny thing about many businesses is that they spend so much money to get new customers and forget about their loyal customers. It's good to say thank you to your customers and it's cheaper to keep a customer than to acquire a new one.

This is another sample.


Dear Dr. Lector,

Our main office has just processed your order for Fresh Body Parts, which you will be receiving via priority mail as requested.

We would like to take this time to thank you for taking a chance on a new company. We hope we have gained that trust with immediate, efficient service.

If there is any other service we can provide for you, please let us know.



Follow-Up from An Interview

The follow-up thank you letter is one of the important keys in your job search. Within 24 hours of an interview, write a short letter thanking the interviewer(s). The letter should be typewritten and no longer than one page.

The thank you letter will provide the extra edge that gets you a second interview or the job itself by ensuring that you stay in the hiring manager's mind. It will also provide you with the opportunity to add any additional information that was not covered during the interview.

Do not send a form letter! Follow the guidelines I have given you on how to write a Business Letter.

Follow this basic outline to write a good thank you letter.

1. If there is more than one interviewer, write to each of them personally.

2. Thank the person for the opportunity to interview.

3. Express your continued enthusiasm about the position and the company.

4. Recap your qualifications and abilities, being careful to relate them to the requirements of the job and the company. Keep this portion under two sentences.

5. Conclude by stating when you will contact the interviewer for a follow up meeting or a decision on the status of your candidacy. The standard "I look forward to hearing from you" close is limp and does nothing to show the employer that you are really interested. Instead, end your letter by taking action! Specify what you will do and when you will do it. (i.e. I will call on March 5th …)

6. Always make sure you are 100% correct in spelling, grammar and facts. Use the spell and grammar checker from your word processor. If you are not very good or need more help, get someone to edit the letter.

Thanking A Customer

Thanking A Customer To HOME PAGE

Related Links : Thanking A Customer